Clairol Reviews

Clairol has an overall rating of 4.7 based on 21 reviews. Customer feedback on Clairol is mixed: Clairol reviewers highlight positive aspects like easy to use, vibrant color results, affordable pricing, wide range of shades, which strongly appeal to individuals seeking at-home hair color solutions. However, Clairol is often criticized for its potential for uneven application, strong chemical smell, limited availability in some areas, may cause hair damage.

4.7/5.0

21 reviews

5 Stars

13

4 Stars

6

3 Stars

0

2 Stars

0

1 Star

0

All Clairol Reviews (21)
judywatson2723
May 23, 2026
"Pretty good for the price"
I bought Clairol hair color and it worked well. The coverage was not perfect. But it was close enough for me. It cost a lot less than going to a salon. I would use it again.
debra1995
May 21, 2026
"Showed up way faster than I expected"
I ordered from Clairol thinking it’d be the usual wait, but it actually showed up fast, like, I was still expecting to check tracking for a few more days and then it was already here. I got the shipping updates too, so I wasn’t just wondering where it went. The package arrived in good shape, no weird delays or sitting around forever like some orders do. really happy with how quick the whole thing was
Rose-dungan
May 13, 2026
"Nice scent, not super fumey??"
I was surprised by how this smelled?? Most hair dyes make my eyes water right away, but this one was way milder and actually kind of pleasant. It didn’t leave that heavy chemical cloud hanging around the bathroom, which was such a relief.
I still cracked a window just to be safe, because why not?? But the fumes really weren’t bad at all. It made coloring my hair feel a lot easier and less annoying. Definitely 5 stars from me.
Justin_zapata03
May 10, 2026
"Reliable color without the guesswork"
I’ve used Clairol a few times now, and I really like that the color turns out consistent every time. I’m always a little cautious with at-home hair dye because I don’t want any weird surprises, uneven spots, or a shade that’s way off from what I expected. This has been easy to use and hasn’t given me any issues, so I feel comfortable sticking with it.
terryhunt3676
May 05, 2026
"Super easy to use??"
I found my shade really quickly and the whole site was just simple to navigate. how easy was that??
RobertBeagle_81
May 02, 2026
"I used Clairol mainly for the grays around..."
I used Clairol mainly for the grays around my roots and hairline, and it did a good job. The color looked natural once I rinsed it out, which was a relief because after paying I wasn’t totally sure I’d made the right choice. A few stubborn grays still peek through a bit in bright light, but it’s way better than what I started with. The directions were simple enough, though the application got a little messy. Overall, I’m happy with it and I’d probably buy it again.
esteban.Renner
April 12, 2026
"Of course it came out a little darker on me"
I used clairol and, for once, the color actually came out close to what was on the box. It was maybe a tiny bit darker on my hair, which feels like the kind of thing that always happens to me, but it still looked nice. It covered my greys really well too, so I can’t complain too much. Not totally perfect, but I’d probably buy it again.
audrey_Boykin90
April 02, 2026
"Pretty easy to use at home"
I used this at home and it was easy. The app wasn’t confusing or cluttered, and the steps were simple enough to follow without me having to keep looking back at the box every two seconds. It took me a little bit to get through, but nothing crazy. Overall, it was simple and worked fine for doing it at home
David.owen
March 30, 2026
"Color held up well"
I used clairol last month, and honestly—the color still looks nice. It’s only faded a little bit at the ends, but overall I’m happy with how long it lasted.
tomas-Myers
March 05, 2026
"I used this last night after dinner..."
I used this last night after dinner, kind of expecting my hair to feel dry like it usually does after coloring, but it was surprisingly soft. I even kept touching the ends while I was watching TV because they didn’t feel straw-like at all. The color came out really even too, which was a relief since I was doing it in my bathroom with not-great lighting.
Marcella-fuller
February 27, 2026
"No reaction for me this time"
I have a sensitive scalp, so I was a little nervous trying this, but it was totally fine. No itching or redness or anything like that, which was a nice suprise.
hello_yvonne268
January 25, 2026
"The instructions were, uh, really clear and..."
The instructions were, uh, really clear and simple to follow. I didn’t feel confused at any point
William.hicks
January 02, 2026
"Relieved it was exactly what I ordered"
I was a little worried I might get fooled or end up with the wrong shade or amount, but everything matched my order perfectly. No mixups at all, so I’m happy with it.
carlos_Smith70
December 27, 2025
"Honestly, so many shades it kind of threw me off"
I like that Clairol has so many shades to choose from, way more than just the basic browns. I did get a little confused trying to tell some of them apart, but I ended up finding one that’s really close to my natural color and another one I’d use when I feel like switching things up.
Marty_pierro99
December 23, 2025
"Really nice packaging"
The item was packed really well and arrived in great shape. damage during shipping feels avoidable when a package is done this carefully
TashaTodd
December 22, 2025
"I’ve been using the Clairol subscription for..."
I’ve been using the Clairol subscription for a few months now, i’m happy with it. I’m a little biased because I’ve used Clairol for years and already knew I liked the shade, but having it show up on schedule without me having to think about reordering has been really convenient.
The only thing that keeps it from being perfect for me is that changing the delivery date wasn’t as obvious as I expected. I figured it out, and it wasn’t a huge problem, but it took a bit more clicking around than I’d like. Still a good subscription overall.
hello_gloria523
December 16, 2025
"Such a relief getting this return sorted"
I was not in the mood to deal with a return, but this ended up being super easy. The refund came through quickly too, which was a nice little mood boost
Genevieve-beasley
December 11, 2025
"Showed up right on time"
The delivery came when they said it would, which was nice. I was kind of expecting to have to keep checking the tracking all day, but nope, it just showed up. No real issues or anything to complain about
Jeffery_kirkland00
December 11, 2025
"Customer service replied faster than I expected"
I had a question about a Clairol hair color I bought because I wasn’t totally sure I’d picked the right shade. i was already annoyed that I had to stop and figure it out instead of just using it.

I messaged customer service expecting it to turn into one of those back-and-forth things that takes way too much effort, but they actually got back to me fast. The person was nice, answered my question clearly, and didn’t make me jump through a bunch of hoops.

It made the whole situation a lot less stressful. I still wish choosing a shade wasn’t such a guessing game, but I really appreciated that they responded quickly and helped me out.

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